What are custom admin user roles and how do I assign them?

Manage your Fangage page with multiple users.

Can every Fangage customer access this feature?

Our legend plan is suitable for individuals or brands with a large following and who have a team or management agents around them.

Among the unique features that we offer our biggest customers is the ability to assign custom roles to managers. As a result, it is easier to divide tasks and responsibilities between different team members based on their respective specializations.

What are custom user roles?

Custom admin roles are Fangage admin accounts with different types of permissions that can be assigned to talent managers, marketing agents, and more.

As a result, each admin will have a customized Fangage admin page with limited functionality. For example, the "campaign manager" role will have access to engagements and the fan relationship manager (FRM).

You can learn more about each custom role and their permissions here.

As an administrator, you have access to all features, including management settings, where you can assign roles to other people.

How do I assign custom user roles?

  1. On the left Fangage menu tab, click on "Management", which will open a new drop-down menu. 

  2. Click on "Admin users" to access and edit admin roles.

  3. On the top right corner, click on "Create user".

  4. Enter the general information such as name, email address, and password.

  5. Click on "Role" and choose one of the options offered.

  6. Left-click the "Create user" button to save your new custom role.

  7. After assigning a new admin, you will be transferred back to the "Users" tab. If you completed the role assignment successfully, you should see the new admin role listed. A green popup saying "The new user is ready to use" should also be seen on the top right corner.

In case you encounter any difficulties, don't hesitate to contact us.