A diverse team working on something - say no more.
Our "Legend" plan includes a feature for customizing admin user roles. By doing this, roles and responsibilities can be divided between different managers. Team members can easily access and use Fangage depending on their specialization.
Here is a table of every role and their predefined permissions:
Roles & Permissions
|Admin||Campaign Manager||Fan Manager||Content Manager||Analyst||Translator||Submission Manager|
|View and edit fans||✔||✔||✔|
|Add/edit content items, pages & menus||✔||✔|
|Access general/theme settings||✔|
|Access management options||✔|
All users have predefined permission to access the dashboard as well as view insights.
The admin user is the main owner of the Fangage platform. Admins have access to all functionalities and can assign or edit new roles for users.
In addition to the Fan Relationship Manager, campaign managers have access to the Engagements tab, which they can use to send engagements.
Campaign managers are also useful to optimize campaigns and fine tune fan profiles.
A fan manager can view, edit, or delete fan profiles.
This user role has permission to access the content tab. Content managers can add or edit pages, menu items, and content items.
An analyst can view insights and analyze demographic data of fans such as age or gender. The data can be used to improve future campaigns or to determine which content to offer.
This user role has access to the translation tab. A translator can change language settings such as adding a new translation or editing existing ones.
The role of the submissions manager includes access to fan submissions. Easily let fans submit fan-generated content and reply using personalized templates.