Concerns about your data’s security and privacy are of great importance, that is why we at Fangage place emphasis on protecting and securing your own data, as well as all data about your fans. We adopt a mentality based on customer trust and integrity and accordingly, all of your data is safe and private.
Any data collected, stored, and used on your Fangage platform is yours and you are the sole owner of that data*. Our customers trust us with important data which includes sensitive demographic and psychographic information about their fans. This data is forever yours to keep and will not be shared with any third-parties. Fangage will never sell or share any of your data unless required to in order to respond to requests made from public authorities.
We take important technical, administrative, and physical security steps to protect personal information that is provided to us and as such, the Fangage environment and website protect and secure sensitive information like payment information using Secure Sockets Layer (SSL) encryption technology. This ensures a smooth and secure exchange of information on Fangage.
Any information or content communicated between you and your fans using Fangage is your responsibility, and we advise you to help protect sensitive information about you and your fans. You shall never give out sensitive information to other services and third parties. Fangage will never ask for your fans' payment information and will never send any messages to your fans without your permission. If you ever want to cancel your Fangage platform, you can export your fan data based on the General Data Protection Regulation (“GDPR”), which became enforceable on May 25, 2018. After cancellation, your own data and collected fan data will be wiped securely.
*If you are subscribed to our legend plan, any admin user that you choose will have access to your fan data. It is your responsibility to give access only to trusted individuals or companies.
You can read our full privacy statement here
Contact & Feedback:
Help us by keeping us informed about any changes and by giving feedback. Fangage welcomes any questions, remarks, or comments regarding data protection and privacy. If you believe that we have not adhered to the statements above, or would like to access your information, please contact us at [email protected].